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Why is my port number reported as "---"? (And why should I care?)
The tracker has determined that you are firewalled or NATed and cannot accept incoming connections.
This means that other peers in the swarm will be unable to connect to you, only you to them. Even worse,
if two peers are both in this state they will not be able to connect at all. This has obviously a
detrimental effect on the overall speed.
The way to solve the problem involves opening the ports used for incoming connections
(the same range you defined in your client) on the firewall and/or configuring your
NAT server to use a basic form of NAT
for that range instead of NAPT (the actual process differs widely between different router models.
Check your router documentation and/or support forum. You will also find lots of information on the
subject at PortForward).
I've lost my user name or password! Can you send it to me?
Please use this form to have the login details mailed back to you.
Can you delete my account?
You cannot delete your own account, please ask a member of staff
So, what's MY ratio?
We're not telling!
All we ask is that each member seeds what they download as their individual circumstances permit. These will vary from one member to another - so there is no point in us 'legislating' in this respect.
Ratio data is held on the server for admin access only, and it will only be used if there is reason to suspect that an account is being abused in some way. Given the nature of the material we track it is anticipated that members will be dedicated enthusiasts of the spoken-word radio genre and that cases of abuse will be rare.
In short - if you are worrying about your ratio - then you are precisely the sort of person who does NOT need to worry about your ratio!
Why is my IP displayed on my details page?
Only you and the site moderators can view your IP address and email. Regular users do not see that information.
Help! I cannot login!?
This problem sometimes occurs with MSIE. Close all Internet Explorer windows and open Internet Options in the control panel. Click the Delete Cookies button. You should now be able to login.
My IP address is dynamic. How do I stay logged in?
You do not have to anymore. All you have to do is make sure you are logged in with your actual
IP when starting a torrent session. After that, even if the IP changes mid-session,
the seeding or leeching will continue and the statistics will update without any problem.
Why can't I upload torrents?
You have to be registered as a member and logged in to upload torrents.
How do I make a torrent for upload?
Have a read of the excellent guide you will find HERE
How do I convert an existing torrent to use the radioarchive.cc tracker?
(1) go to http://projects.arieltm.net/projects/torrentloader/
(2) scroll down the page and download 'Torrent Loader EXE (1.5)' (or whatever the latest version is).
(3) put the 'TorrentLoader_1.5.zip' file anywhere you like.
(4) unzip the file to produce 'TorrentLoader.exe'.
(5) double click on 'TorrentLoader.exe' to start the program.
(6) go to the [Options] > [integration] tab.
(7) tick the 'add torrentloader context menu' box.
(8) restart your computer.
(9) go to the folder containing the '.torrent' file you want to convert.
(10) right-click on the file and select 'open with torrent loader'.
(11) in the 'trackers' box click ONCE on the entry that needs to be changed eg. 'http://inferno.demonoid.com:3402/announce'.
(12) hit the [enter] key to make the entry editable.
(13) enter 'http://radioarchive.cc/announce.php'.
(14) hit [enter] again.
(15) click 'save' and then quit torrent loader.
(16) re-open the same file in torrent loader to make sure the change of trackers has 'stuck'.
(17) quit torrent loader.
Anyone who has partially downloaded your torrent can continue the download using the modified torrent file from the website.
For MORE information on editing '.torrent' files see:
(1)How To Change A Torrents Tracker (Using Software)
(2)How To Change A Torrents Tracker (Using A Website)
What information should I provide about the radio material I am posting?
- YOU MUST provide a proper description of the content you are posting. Any torrent posted without a proper description will be deleted without further comment
- YOU MUST provide information or links indicating the broadcast source
- YOU MUST include details of audio type and bitrate/sampling rate
If you need a suitable audio analysis utility for Windows try EncSpot - it`s free and you can get it at http://www.afterdawn.com/software/audio_software/mp3_tools/encspot.cfm
An example of the information you need to supply is
Type : mpeg 1 layer III
Bitrate : 128
Mode : joint stereo
Frequency : 48000 Hz
Encoder : Lame 3.96
- NFO files are optional
Are there any restrictions in the filename I can use for the dot.torrent file?
Yes - DO NOT USE THE APOSTROPHE CHARACTER - it will cause your upload to fail.
What is this 'Parents' category for?
This category is for torrents which a responsible adult AFTER HAVING HEARD THEM would regard as suitable for younger members of the family.
The onus is wholly on the end user to make sure that the material is suitable, and radioarchive.cc does NOT accept any responsibility for the release of this material directly to children.
What are the rules for uploading Music Documentaries
As previously stated any recordings posted must not contain any complete songs.
So briefly the rules for music documentaries are
- Speech to music ratio no less than 2:1 (i.e. two thirds speech) More or less
- No songs in their full retail-release form
- Channel and date of broadcast specified
Why did an active torrent suddenly disappear?
There may be three reasons for this:
(1) The torrent may have been out-of-sync with the site
(2) The uploader may have deleted it because it was a bad release.
A replacement will probably be uploaded to take its place.
(3) Torrents are automatically deleted if they remain unseeded after a preset period of time.
How do I resume a broken download or reseed something?
Open the .torrent file. When your client asks you for a location, choose the location of the existing file(s) and it will resume/reseed the torrent.
Why do my downloads sometimes stall at 99%?
The more pieces you have, the harder it becomes to find peers who have pieces you are missing. That is why downloads sometimes slow down or even stall when there are just a few percent remaining. Just be patient and you will, sooner or later, get the remaining pieces.
What are these "a piece has failed an hash check" messages?
Bittorrent clients check the data they receive for integrity. When a piece fails this check it is
automatically re-downloaded. Occasional hash fails are a common occurrence, and you shouldn't worry.
Some clients have an (advanced) option/preference to 'kick/ban clients that send you bad data' or
similar. It should be turned on, since it makes sure that if a peer repeatedly sends you pieces that
fail the hash check it will be ignored in the future.
The torrent is supposed to be 100MB. How come I downloaded 120MB?
See the hash fails topic. If your client receives bad data it will have to redownload it, therefore
the total downloaded may be larger than the torrent size. Make sure the "kick/ban" option is turned on
to minimize the extra downloads.
Why do I get a "rejected by tracker - Port xxxx is blacklisted" error?
Your client is reporting to the tracker that it uses one of the default bittorrent ports
(6881-6889) or any other common p2p port for incoming connections.
This tracker does not allow clients to use ports commonly associated with p2p protocols.
The reason for this is that it is a common practice for ISPs to throttle those ports
(that is, limit the bandwidth, hence the speed).
The blocked ports list include, but is not neccessarily limited to, the following:
411 - 413
6346 - 6347
6881 - 6889
In order to use use our tracker you must configure your client to use
any port range that does not contain those ports (a range within the region 49152 through 65535 is preferable,
cf. IANA). Notice that some clients,
like Azureus 18.104.22.168 or higher, use a single port for all torrents, while most others use one port per open torrent. The size
of the range you choose should take this into account (typically less than 10 ports wide. There
is no benefit whatsoever in choosing a wide range, and there are possible security implications).
These ports are used for connections between peers, not client to tracker.
Therefore this change will not interfere with your ability to use other trackers (in fact it
should increase your speed with torrents from any tracker, not just ours). Your client
will also still be able to connect to peers that are using the standard ports.
If your client does not allow custom ports to be used, you will have to switch to one that does.
Do not ask us, or in the forums, which ports you should choose. The more random the choice is the harder
it will be for ISPs to catch on to us and start limiting speeds on the ports we use.
If we simply define another range ISPs will start throttling that range also.
Finally, remember to forward the chosen ports in your router and/or open them in your
firewall, should you have them.
What's this "IOError - [Errno13] Permission denied" error?
If you just want to fix it reboot your computer, it should solve the problem.
Otherwise read on.
IOError means Input-Output Error, and that is a file system error, not a tracker one.
It shows up when your client is for some reason unable to open the partially downloaded
torrent files. The most common cause is two instances of the client to be running
the last time the client was closed it somehow didn't really close but kept running in the
background, and is therefore still
locking the files, making it impossible for the new instance to open them.
A more uncommon occurrence is a corrupted FAT. A crash may result in corruption
that makes the partially downloaded files unreadable, and the error ensues. Running
scandisk should solve the problem. (Note that this may happen only if you're running
Windows 9x - which only support FAT - or NT/2000/XP with FAT formatted hard drives.
NTFS is much more robust and should never permit this problem.)
What's this "TTL" in the browse page?
The torrent's Time To Live, in hours. It means the torrent will be deleted
from the tracker after that many hours have elapsed (yes, even if it is still active).
Note that this a maximum value, the torrent may be deleted at any time if it's inactive.
|How can I improve my download speed? - Top
Do not immediately jump on new torrents
The download speed mostly depends on the seeder-to-leecher ratio (SLR). Poor download speed is
mainly a problem with new and very popular torrents where the SLR is low.
(Proselytising sidenote: make sure you remember that you did not enjoy the low speed.
Seed so that others will not endure the same.)
There are a couple of things that you can try on your end to improve your speed:
In particular, do not do it if you have a slow connection. The best speeds will be found around the
half-life of a torrent, when the SLR will be at its highest. (The downside is that you will not be able to seed
so much. It's up to you to balance the pros and cons of this.)
Limit your upload speed
The upload speed affects the download speed in essentially two ways:
- Bittorrent peers tend to favour those other peers that upload to them. This means that if A and B
are leeching the same torrent and A is sending data to B at high speed then B will try to reciprocate.
So due to this effect high upload speeds lead to high download speeds.
- Due to the way TCP works, when A is downloading something from B it has to keep telling B that
it received the data sent to him. (These are called acknowledgements - ACKs -, a sort of "got it!" messages).
If A fails to do this then B will stop sending data and wait. If A is uploading at full speed there may be no
bandwidth left for the ACKs and they will be delayed. So due to this effect excessively high upload speeds lead
to low download speeds.
The full effect is a combination of the two. The upload should be kept as high as possible while allowing the
ACKs to get through without delay. A good thumb rule is keeping the upload at about 80% of the theoretical
upload speed. You will have to fine tune yours to find out what works best for you. (Remember that keeping the
upload high has the additional benefit of helping with your ratio.)
If you are running more than one instance of a client it is the overall upload speed that you must take into account.
Some clients (e.g. Azureus) limit global upload speed, others (e.g. Shad0w's) do it on a per torrent basis.
Know your client. The same applies if you are using your connection for anything else (e.g. browsing or ftp),
always think of the overall upload speed.
Limit the number of simultaneous connections
Some operating systems (like Windows 9x) do not deal well with a large number of connections, and may even crash.
Also some home routers (particularly when running NAT and/or firewall with stateful inspection services) tend to become
slow or crash when having to deal with too many connections. There are no fixed values for this, you may try 60 or 100
and experiment with the value. Note that these numbers are additive, if you have two instances of
a client running the numbers add up.
Limit the number of simultaneous uploads
Isn't this the same as above? No. Connections limit the number of peers your client is talking to and/or
downloading from. Uploads limit the number of peers your client is actually uploading to. The ideal number is
typically much lower than the number of connections, and highly dependent on your (physical) connection.
Just give it some time
As explained above peers favour other peers that upload to them. When you start leeching a new torrent you have
nothing to offer to other peers and they will tend to ignore you. This makes the starts slow, in particular if,
by change, the peers you are connected to include few or no seeders. The download speed should increase as soon
as you have some pieces to share.
Why is my browsing so slow while leeching?
Your download speed is always finite. If you are a peer in a fast torrent it will almost certainly saturate your
download bandwidth, and your browsing will suffer. At the moment there is no client that allows you to limit the
download speed, only the upload. You will have to use a third-party solution,
such as NetLimiter.
Browsing was used just as an example, the same would apply to gaming, IMing, etc...
|My ISP uses a transparent proxy. What should I do? - Top
What is a proxy?
Basically a middleman. When you are browsing a site through a proxy your requests are sent to the proxy and the proxy
forwards them to the site instead of you connecting directly to the site. There are several classifications
(the terminology is far from standard):
||A transparent proxy is one that needs no configuration on the clients. It works by automatically redirecting all port 80 traffic to the proxy. (Sometimes used as synonymous for non-anonymous.)
||Clients must configure their browsers to use them.
||The proxy sends no client identification to the server. (HTTP_X_FORWARDED_FOR header is not sent; the server does not see your IP.)
| Highly Anonymous
||The proxy sends no client nor proxy identification to the server. (HTTP_X_FORWARDED_FOR, HTTP_VIA and HTTP_PROXY_CONNECTION headers are not sent; the server doesn't see your IP and doesn't even know you're using a proxy.)
A transparent proxy may or may not be anonymous, and there are several levels of anonymity.
How do I find out if I'm behind a (transparent/anonymous) proxy?
Try ProxyJudge. It lists the HTTP headers that the server where it is running
received from you. The relevant ones are HTTP_CLIENT_IP, HTTP_X_FORWARDED_FOR and REMOTE_ADDR.
Why is my port listed as "---" even though I'm not NAT/Firewalled?
The tracker is quite smart at finding your real IP, but it does need the proxy to send the HTTP header
HTTP_X_FORWARDED_FOR. If your ISP's proxy does not then what happens is that the tracker will interpret the proxy's IP
address as the client's IP address. So when you login and the tracker tries to connect to your client to see if you are
NAT/firewalled it will actually try to connect to the proxy on the port your client reports to be using for
incoming connections. Naturally the proxy will not be listening on that port, the connection will fail and the
tracker will think you are NAT/firewalled.
Can I bypass my ISP's proxy?
If your ISP only allows HTTP traffic through port 80 or blocks the usual proxy ports then you would need to use something
like socks and that is outside the scope of this FAQ.
Otherwise you may try the following:
- Choose any public non-anonymous proxy that does not use port 80
(e.g. from this,
- Configure your computer to use that proxy. For Windows XP, do Start, Control Panel, Internet Options,
Connections, LAN Settings, Use a Proxy server, Advanced and type in the IP and port of your chosen
proxy. Or from Internet Explorer use Tools, Internet Options, ...
- (Facultative) Visit ProxyJudge. If you see an HTTP_X_FORWARDED_FOR in
the list followed by your IP then everything should be ok, otherwise choose another proxy and try again.
- Visit this site. Hopefully the tracker will now pickup your real IP (check your profile to make sure).
Notice that now you will be doing all your browsing through a public proxy, which are typically quite slow.
Communications between peers do not use port 80 so their speed will not be affected by this, and should be better than when
you were "unconnectable".
How do I make my bittorrent client use a proxy?
Just configure Windows XP as above. When you configure a proxy for Internet Explorer you
re actually configuring a proxy for
all HTTP traffic (thank Microsoft and their "IE as part of the OS policy" ). On the other hand if you use another
browser (Opera/Mozilla/Firefox) and configure a proxy there you'll be configuring a proxy just for that browser. We don't
know of any BT client that allows a proxy to be specified explicitly.
Why can't I signup from behind a proxy?
It is our policy not to allow new accounts to be opened from behind a proxy.
|Why can't I connect? Is the site blocking me? - Top
Maybe my address is blacklisted?
The site blocks addresses listed in the (former) PeerGuardian
database, as well as addresses of banned users. This works at Apache/PHP level, it's just a script that
blocks logins from those addresses. It should not stop you from reaching the site. In particular
it does not block lower level protocols, you should be able to ping/traceroute the server even if your
address is blacklisted. If you cannot then the reason for the problem lies elsewhere.
If somehow your address is indeed blocked in the PG database do not contact us about it, it is not our
policy to open ad hoc exceptions. You should clear your IP with the database maintainers instead.
Your ISP blocks the site's address
(In first place, it's unlikely your ISP is doing so. DNS name resolution and/or network problems are the usual culprits.)
There's nothing we can do.
You should contact your ISP (or get a new one). Note that you can still visit the site via a proxy, follow the instructions
in the relevant section. In this case it doesn't matter if the proxy is anonymous or not, or which port it listens to.
Notice that you will always be listed as an "unconnectable" client because the tracker will be unable to
check that you're capable of accepting incoming connections.